Crystal Cruises have officially ceased trading.
This news follows after Crystal Cruise’s parent company, Genting HK filed for liquidation in January 2022.
It has been reported that all 238 employees at Crystal’s Miami base have been laid off as operations wind down.
Crystal Cruises have filed a Worker Adjustment and Retraining Notification Act with Florida Authorities to conclude the lay-offs.
Michael Moecker & Associates have been appointed by the Florida courts to handle creditors’ claims. With a range of valid claims from passengers, travel agents, suppliers and employees.
In response to inquiries from customers about claiming refunds, The US Federal Maritime Commission is advising customers to contact their credit card issuer, or via their insurer to help speed along the refund process.
The FMC’s refund claim process will only cover cruises departing from a US Port of Call.
Crystal Cruises detailed in a letter address to the Florida Department of Economic Opportunity, and Miami Mayor, Francis Suarez that “We are taking the action because we will be undertaking an assignment for the benefit of creditors, or seeking similar relief.”
With Interim President and CEO Jack Anderson stating that “This was an extremely difficult decision but a prudent one given the current business environment and recent developments with our parent company, Genting Hong Kong.”
Anderson went on to estimate that over $100 million is currently being held by VISA, Mastercard and American Express.
