Vibe, one of the leading international providers of booking technology solutions to the travel industry, has announced the creation of two new senior roles.
The newly created role of Client Services manager will be filled by current Vibe employee Laura Travis to oversee the support team and introduce new processes to enhance knowledge.
Laura has been with Vibe for over three years and her background includes an additional three years at sister company P&P Group, as well as companies such as TUI and Mark Warner.
Additionally, Vibe has hired Rob Marshall to fill the newly created role of Software Tester to ensure the highest possible product output for suppliers and customers.
Rob joins from Hotels.com and has over 16 years of industry experience as a software tester, including eight years at Virgin Holidays.
This news is a direct result of the July launch of a new value proposition responding to the post-COVID recovery needs of suppliers and customers globally – including creating many new services such as a quarantining solution, a multi-centre trips tool, and a duty-of-care tool.
Currently Vibe is recruiting to fill the role of a Web Designer & Developer and several further roles will be announced over the coming months.
Matthew Chapman, Co-founder & Chief Technology Officer (CTO) of Vibe comments: “I would like to congratulate Laura on her promotion to this newly created role and welcome Rob to the Vibe family.
“With the recovery firmly underway we are 100% focused on helping our customers and suppliers to capitalize on every single opportunity, not only to return to pre-COVID levels but to diversify and find new revenue sources.
“These two new roles – plus others we are recruiting for and will announce more about soon – have been directly created to drive that and I don’t doubt that the experience of Laura and Rob is already bringing huge value to all of our customers and suppliers.”
Vibe provides customer-centric, innovative booking solutions internationally to OTAs, retail travel agents, airlines, resellers, TMCs and corporate travel bookers.
This includes leading brands such as Agiito (formerly Capita Travel & Events), Daily Mail Holidays, Inspire, Cassidy Travel and Qatar Airways Holidays.