The Manchester-based company, which has recently been shortlisted for ‘Best Startup of the Year’ at the Travolution Awards, was founded by Neil Ruth (Skyscanner, Addison Lee, IHG), Thomas Young (Booking.com) and Jack Timblin (Sky Betting & Gaming) in 2018, has grown from six to 20 people since March 2020 and opened new offices in London and Romania, despite the overall downturn in global travel.
In two years TapTrip has raised £2.7million from investors including Barclays, Techstars, Startup Funding Club and some of the biggest names in Travel including easyJet and ATPI – a world-leading corporate travel and events solution provider to the shipping, energy, offshore and sports sectors.
The business model is simple; “Make enforcing travel policies, expense tracking and managing best value business travel as easy as using Netflix’. Through TapTrip, their travel management partners are able to offer ALL clients including SMEs a smarter, more immersive and user-friendly Cloud-based online booking tool (with a bit of fun thrown in) – and so increase customer service, satisfaction and employee acquisition and retention.
Neil Ruth, COO at TapTrip said: “I am delighted to say that TapTrip has remained on its growth trajectory despite the recent challenges being experienced by the global travel industry. That’s because we’re offering smart efficient solutions for businesses that just make sense – a better service that costs less. Simple.
“Our pipeline of travel management companies has grown rapidly as many have realised that the online model we use for travel is far more defensible against future challenges we may face. The travel industry is struggling, so we adapted our service offering to help keep the industry moving, we integrated a live chat functionality into TapTrip, allowing for the human touch through tech, which is needed at a time of such uncertainty.”
Thomas Young, CEO at TapTrip added: “And it’s not just our client base that is growing, our team is growing too, and we are delighted to be working alongside the team at Salford University and Northcoders who are training up some of the most skilled developers we’ve seen.”