New Trade Portal for Off the Beat Track Specialist

Intrepid Travel has released a new Trade portal, making it easier for agents to book tours and manage bookings throughout the customer journey

Agents can create their own account in under a minute with new features including Live Chat, a booking progress bar and clear visibility of when payment is due and when they need to finalise passenger details.

“As a business, we are focused on innovation and we want the new portal to reflect this. We worked closely with agents and partners to best suit their needs,” said Aaron Hocking, Regional Director for EMEA.

The new system is mobile and tablet friendly, and while there used to be one login per store, there is now one login for individuals, which means the process is more secure and seamless for agents.

The portal has been modified to align with feedback from partners and agents, which included nine months of workshops and UX sessions with agents from across various partners and from global regions.

“Our aim is to make the booking process as seamless as possible for agents and their clients,” added Hocking.

Agents who sign up by the end of June will be entered into a draw to win a £100 voucher for the outdoors clothing line, Finisterre.

Intrepid Travel is a global adventure travel company that has been taking travellers off the beaten track to discover the world’s most amazing places for 30 years. The company offers more than 1,500 trips in more than 120 countries and on every continent. Every trip is designed to truly experience local culture – to meet local people, try local food, take local transport and stay in local accommodation.

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