ABTA has promoted Rachel Jordan to Director of Membership and Financial Protection. The move sees Rachel take on overall responsibility for membership onboarding and management, in additional to her existing financial protection role.
Rachel’s enhanced brief comes as John de Vial, ABTA’s current Director of Financial Protection and Financial Services, moves to focus on major initiatives supporting the delivery of ABTA’s strategic plan.
Both Rachel and John will report to ABTA Chief Executive, Mark Tanzer. He said: “Our Members are ABTA’s beating heart and in Rachel they will have an extremely capable new Director of Membership and Financial Protection, supporting them as we move into travel’s restart and beyond.”
ABTA has also announced that Alice Catterall, its Director of Partnerships and Events, is to leave in the summer to take on a Managing Director position in the private sector.
Mark Tanzer added: “Alice has been an excellent leader of a varied and vibrant industry events programme that is highly valued not just by our Members but the wider industry too. The successful transition from in-person events to virtual formats during the pandemic has enabled ABTA to stay in touch and relevant to our Members.
“For the past few years, Alice has also managed the ABTA Partner scheme – ABTA Partners have provided much needed additional support and advice to our Members during the coronavirus pandemic and are an essential part of the ABTA community.”