North West B&B First in the World Entertainment Experience

A bed & breakfast in Derry/Londonderry has become the first in the world to launch Apple TV for Hospitality from Monscierge, a US-based hospitality tech company

Station B&B has installed the in-room entertainment (IRE) solution, powered by leading global software brand Monscierge through its Connect platform, to provide guests with a more personalised, seamless entertainment experience during their stay.

The platform enables guests to enjoy a wide range of features from the comfort of their room including screen sharing functionality to allow international visitors to watch their favourite TV channels from across the globe and stream direct from subscription services such as Netflix to the in-room screen. Local recommendations and highlights of property amenities are also available.

The new technology is the next addition to Station B&B, which already uses award-winning B&B booking software eviivo to manage online reservations for a more streamlined guest experience. Its approach to using the latest cutting-edge technology made the property the ideal location to launch the Monscierge innovation.

Station B&B’s use of technology to deliver a better guest experience was recently recognised by Tourism NI when it attained the highest B&B and guest accommodation grading in the city as part of the national tourist board’s quality assurance and grading scheme.

Marcus Robinson, CEO at Monscierge, commented: “Pairing a hotel booking app with an in-room entertainment solution is a win for both hotel staff and guests. It especially aids with regulating standards of service and keeping up with travellers’ expectations – which more frequently includes having the same (if not better) digital experiences as a guest than they would have in their own home.”

Paul Saxby, Marketing Director at eviivo commented: “Station B&B is one of Northern Ireland’s newest B&B’s and it’s great to see the property leading the way to find new and innovative ways to enhance the guest experience. With the combination of Monscierge’s Apple TV and eviivo’s booking software technology, Station B&B have found a winning formula that will provide a wide range of benefits for both the property and its guests.”