Customers affected by the cancellations should not travel to the airport.
A statement from Flybe said: “The safety of its passengers and crew is our number one priority and Flybe will, as always, do everything possible to minimise any disruption. Customers are asked to continue to check the airline’s ‘live’ flight information for the latest updates – www.flybe.com/flight-info.”
For customers whose flights have been cancelled, there are a few options:
- Rebook travel on an alternative flight to the destination at the earliest available opportunity.
- A refund for any part(s) of the journey not taken.
How to change your booking or get a refund:
For bookings originally made via flybe.com, there is an online tool which will allow you to amend your booking within the next seven days, or to claim a refund if your flight has been cancelled. To make a change, please visit www.flybe.com/flight-info, key in your planned flight details, and the status of your flight will be displayed. You then have the option to rebook or claim a refund.
For other bookings not made via flybe.com, contact your travel agent or the Flybe Customer Service team. You can reach the Customer Service team by phone at 0371 700 2000 (if calling from within the UK), or +44(0)207 308 0812 (if calling from outside of the UK).