EasyJet Says Many Cancelled Passengers Will be Rebooked on “Same Day as Originally Booked For”

EasyJet has said it expects "to be able to rebook the majority of customers on alternative flights, with many being on the same day as originally booked for"

EasyJet has said it expects “to be able to rebook the majority of customers on alternative flights, with many being on the same day as originally booked for”.
In a trading update on Monday (20 June), the carrier said efforts to “proactively consolidate” its schedule would limit third-quarter (three months to 30 June 2022) capacity to 87% of 2019 levels, and Q4 (three months to 30 September) to 90%. EasyJet had previously planned to operate 97% of 2019 capacity during Q4.

The update said: “The aviation industry across Europe is experiencing operational issues with root causes similar to the post-Covid supply chain issues being seen in many other parts of the economy.

“The challenges include air traffic control delays and staff shortages in ground handling and at airports, resulting in increased aircraft turnaround times and delayed departures which have a knock-on effect resulting in flight cancellations.

“A very tight labour market for the whole eco-system including crew, compounded by increased ID checking times, has reduced planned resilience further. This is reflected in the flight caps announced recently at two of our biggest airports, Gatwick and Amsterdam,” the updated continued.

“In response to these caps and in order to build additional resilience, easyJet is proactively consolidating a number of flights across affected airports. This provides customers with advance notice and the potential to rebook onto alternative flights.

“Given easyJet’s high-frequency network, we expect to be able to rebook the majority of customers on alternative flights, with many being on the same day as originally booked for,” the update added.

EasyJet has also secured an additional three-aircraft-worth of slots at Lisbon airport, which will become available this winter.

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