Dublin Airport boss Kenny Jacobs says security waits can be slashed as low as 15 minutes – but only if airport charges are increased.
This time last year, queues at the airport were up to a kilometre long with the airport penalised €3.1m by the Commission for Aviation Regulation for failing to meet quality-of-service targets.
Speaking to Independent.ie, Mr Jacobs said: “Ultimately what we’re trying to do here is have a resilient airport.
“To do that we need additional staff, and to have additional staff we need a higher charge.
“In that same timeframe, air fares have gone up 30pc. Nothing is cheap in Ireland. Nothing is cheap in Dublin.
“The average European capital city airport charge is north of €18 [per passenger]. The max Dublin charge is €8.50. That really doesn’t allow us to give the type of service that we want to have.
“We want to put the smile back on those faces, take away the hassles that existed last year and the anxiety of travel – we want to reduce that.”
