South Quay Travel & Leisure Limited (trading as Cruise & Maritime) has gone into administration. All bookings that have not taken place are now cancelled. Customers that have booked a package holiday provided by SQTL through a travel agent should contact travel agents in the first instance for further advice and assistance as they may have made alternative arrangements for you.
If you booked directly with AQTL you should follow the advice below:
Non-flight packages
If you booked a non-flight package holiday (eg. a cruise without flight) through SQTL these are protect by ABTA or by your credit or debit card issuer. You should visit abta.com/failures for further advice on how to claim.
Package holidays with flights included (UK Customers Only)
If your booking included flights, you will need to contact the CAA as your booking is protected by the CAA’s ATOL scheme. Further information and advice on how to claim is available on the ATOL website here.
