Avalon Waterways, Cosmos and Globus Reassure Thomas Cook Customers

Cosmos, Globus and Avalon Waterways release statement to reassure customers booked with them via Thomas Cook

Giles Hawke, CEO of Cosmos and Avalon Waterways, UK, has issued the following statement.

“We are sad to learn that Thomas Cook has entered compulsory liquidation, our thoughts are with all the staff and customers affected.

“A number of Thomas Cook customers are booked on tours and cruises with Cosmos Tours Ltd – Cosmos, Globus and Avalon Waterways – and we can confirm that every booking with us, via Thomas Cook, is safe and customers’ holidays will go ahead.

“Over the coming days we will work with all our customers affected to confirm their bookings and travel plans. If customers have a Cosmos, Globus or Avalon Waterways holiday booked via Thomas Cook, we advise them to get in touch with our team on 0208 315 4611.

“Cosmos Tours Ltd holidays are fully protected. We are fully licensed with the CAA’s ATOL scheme (ATOL number 1082) and are members of ABTA (ABTA number V3031),” Giles added.

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