The APT Travel Group (ATG) always has the safety and well-being of its guests front of mind, and now even more so with the approaching return to travel. The company has responded to the ever-changing Covid-19 situation by implementing a number of new measures to elevate its health and hygiene protocols, giving travel agents assurance that they can recommend ATG products with confidence.
APT’S Travel Protocols include increased measures across all products, some key areas of attention include:
- All staff and crew will undertake industry recognised Covid-19 training in areas of health and hygiene, and an in-house training program is under development for the APT Travel Group’s international crew members, drawing on best practice initiatives from around the world.
- Pre-travel health screenings with specific Covid-19 health assessment forms and reporting for all guests and crew. Any guest who does not meet the criteria will not be allowed to begin the tour or cruise.
- Hand sanitiser will be available on all APT tours and cruises at all times.
- No self-serve buffets or shared items, such as table spices, cutlery baskets or communal baskets, will be available on any tours or cruises.
- Face masks will be available for all guests on request.
- Increased cleaning of frequently touched surfaces with hospital grade cleaning products used.
- Our small group offerings align themselves with social distancing with fewer guests in communal areas at one time, such as small groups in the exclusive APT-owned Kimberley Lodges in Western Australia.
- All escorted touring will adhere to social distancing requirements where applicable and have a maximum of 24 guests on large capacity coaches (48 guests).
- Working with supplier partners to ensure all health and safety protocols are of the highest standard and suppliers used across all products will meet Covid-19 regulations.
These measures will be implemented across all APT and Travelmarvel holidays for all upcoming programmes.
Commenting on the situation, APT’S UK & Europe Managing Director, Paul Melinis said: “In forming our protocols for our global programmes, we have set up a dedicated Covid-19 Health and Safety Team, coming together to create our comprehensive set of protocols. Our guidance has also been shaped by our affiliation with CLIA, as well as the advice and regulations from international governing bodies and the World Health Organisation.
“We want our guests to know they can travel well and in confidence with us. These measures will remain in effect as long as needed, and we will continue to be agile and adapt as we evaluate the situation and continue to consult with relevant international and local authorities for all of the areas we operate in around the world. We know that travellers will only venture out into the world again when they feel it is safe to do so, we want to give them the peace of mind that we are providing the highest safety travel protocols across all our products.”