Suzanne Boda, American’s Senior Vice President – Los Angeles, joined Sean Burton, President of the Los Angeles World Airports’ Board of Commissioners to officially cut the ribbon on the more than 14,500-square-foot space.
“The opening of the Flagship Lounge and Flagship First Dining are the latest evidence of our increasingly strong position in Los Angeles,” she said. “We are setting ourselves apart from the competition by becoming the only domestic carrier to offer a sit-down dining experience at LAX.”
With the opening of Flagship First Dining, American customers can now enjoy a sit-down meal before boarding their flights — the first product of its kind at LAX. The newly renovated Flagship Lounge offers customers high-quality food and drink options and the space to unwind while waiting for their flight.
“As our West Coast gateway to the Asia-Pacific region, Los Angeles is where many of our customers begin long flights either internationally or across the US,” Suzanne Boda said. “We are proud to offer best-in-class lounge and dining options at the start of their journey.”
American’s renovations to its Flagship Lounges and its Flagship First Dining are part of a $200 million investment in the luxury travel experience. At LAX, dedicated investments include a new Admirals Club in Terminal 5, a refurbished Admirals Club in Terminal 4 and, now, the new Flagship Lounge and Dining in Terminal 4.
Since 2015, American has added service to 24 new destinations from LAX, including Sydney, Auckland, Hong Kong, Tokyo Haneda and, as of last November, nonstop service to Beijing. More than 500 new team members, including Mandarin- and Cantonese-speaking flight attendants and customer service agents, have joined American at LAX since 2016.