American Airlines has announced that they will begin provisionally operating all flights from London Heathrow (LHR) Terminal 5, the home of its Atlantic joint business partner and fellow oneworld member, British Airways.
The co-location of American’s operations into Terminal 5, voted best airport terminal in the world six times (Skytrax World Airport Awards), will make connecting at Heathrow quicker and easier than ever.
Terminal 5 is also home to Iberia; this move will enable the carriers to operate flights seamlessly this summer from the same Heathrow terminal.
American will be operating four daily flights from LHR Terminal 5 to Dallas/Fort Worth (DFW), New York’s John F. Kennedy (JFK), Chicago O’Hare (ORD) and Miami (MIA). American is rebuilding its international network by focusing on strategic hubs like Heathrow to enable future growth in this new environment.
“Moving American’s operations to Terminal 5 for the first time will greatly improve the customer travel experience, enabling faster and easier connections by working closely alongside our valued joint business partners,” said Rhett Workman, Managing Director Europe & Asia-Pacific.
“While our surroundings may have changed, the safety of our customers and team members remains of paramount importance and we are working tirelessly with our partners and the airport to ensure we continue to offer a safe travel experience,” Rhett added.
American’s check-in desks will be located in Terminal 5 Zone C for Flagship Business, Priority and Main Cabin customers. Flagship First customers can check-in using British Airways’ exclusive First Wing.
Customers traveling on American or connecting onto a British Airways or Iberia flight from Terminal 5 will be able to enjoy award-winning facilities. Admirals Club members, including Citi/AAdvantage Executive Card primary cardholders, traveling on American flights will be able to access British Airways Club lounges.
The safety, well-being and peace of mind of American’s customers and team members remain at the forefront of every decision the airline makes. As a result, American is ensuring customers can travel with confidence by providing additional flexibility for travel by extending its offer to waive change fees for those who have travel through September 30.