Mark Tanzer, ABTA CEO said: “Along with many others in the industry, I am extremely saddened by the news about the demise of Thomas Cook. It is one of the UK’s most iconic travel brands and today thousands of staff are facing losing their jobs.
“For ABTA Members, customers and industry colleagues, this will be an extremely worrying time. ABTA has developed detailed advice for our Members about what to do next, as well as for customers. ABTA staff will be doing all we can to manage enquiries as swiftly as possible.”
Thomas Cook Group Plc operated several businesses that sold holidays and other travel arrangements, including five companies that are ABTA Members:
- Thomas Cook Retail Limited – ABTA W8361, J8601 & ATOL 0020
- Thomas Cook Tour Operations Limited – ABTA V6896 & ATOL 1179
- TCCT Retail Limited – ABTA Y6564, L8164 & ATOL 10585
- Future Travel Limited – ABTA W6370, G856X & ATOL 5704
- Freedom Travel Group Limited – ABTA W6417, G8381 & ATOL 6042
The Group also included an airline business which is not a member of ABTA.
Mark continued: “ABTA’s immediate aim is to help Members and customers to understand what steps they need to take. We will be providing additional staff resource to help us to support Members and customers but we are expecting this to be an exceptionally busy period.”
ABTA’s advice for customers is available HERE.
The Civil Aviation Authority also has a dedicated WEBPAGE with information for customers and travel businesses affected.
ABTA Members can access advice now live on the WEBSITE.