Leading Tour Operator Increases Resort Check-in
More please! That's the message from clients of rapidly expanding tour operator Jet2holidays in response to the company's resort check-in service trialled last year.
The major award winning tour operator, which operates a comprehensive programme from Belfast International Airport, has increased its resort flight check-in service to include more destinations and hotels this summer.
Jet2holidays says its aim is to help customers to make the most of their last day on holiday and is including more destinations and hotels this summer. The announcement follows phenomenal levels of take up and satisfaction from customers after the service launched in selected hotels last summer.
The free service allows customers to securely check in their bags at the hotel on their day of departure, leaving them luggage free for the rest of the day and at the airport. The only UK holiday operator to offer the service, Jet2holidays launched Resort Flight Check In across 60 hotels in Benidorm, Majorca and Tenerife last summer.
In response to huge popularity, the package holiday specialist is now making the service available to customers in more than 150 hotels across a number of additional destinations this summer season. As well as introducing it to more hotels in Benidorm, Majorca and Tenerife, customers heading to Lanzarote, Cyprus and the Costa Blanca will also be able to take advantage of the service. It is estimated that 25 per cent of all Jet2holidays customers will be able to use the service this year.
The Resort Flight Check In process is simple. Jet2holidays’ reps greet customers at their hotel on the day of their return flight and check their baggage in on the spot. The special ground operations team then transport the bags securely to the aircraft, carrying out all standard security checks. This allows customers to enjoy their last day on holiday without the worry of having to look after their luggage, and it improves their experience at the airport as they can head straight through to security.
Steve Heapy, CEO of Jet2.com and Jet2holidays said: “We have been inundated by customers contacting us to say thank you for introducing our exclusive and free Resort Flight Check In service, and we have taken the decision to expand it to more hotels and destinations so that more Jet2holidays customers can experience its benefits. Allowing customers to check their bags in at the hotel means that they can extend their valuable holiday time, as they are luggage-free and can breeze through the airport later on. As the only UK holiday operator offering this free service, we are very proud to be making every second of our customers’ holidays count.”
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